What if I am not happy with the work you do for me?
Our reputation is our most valuable asset, so we offer [...]
How do I pay?
Your invoice will be sent via email directly after your [...]
Should I tip my cleaning technician?
A tip is neither required nor implied. It is appreciated [...]
What if something is damaged during the clean?
Our team is trained to clean your home with complete [...]
What happens if I need to reschedule my cleaning?
Please understand that your appointment has been reserved for you [...]
Do I need to be home for the cleaning?
We understand that everyone has busy lives, so we do [...]
How do I prepare my home for cleaning?
The only thing we ask in preparation for the cleaning [...]
Can I request special tasks or extras?
Yes, absolutely! You can add tasks at booking or onto [...]
Do I need to provide any cleaning supplies or equipment?
We bring all our own supplies. Our customers are not [...]
Do you offer any cleaning guarantees?
Your Fresh Start offers a 24-hour guarantee on all cleanings. [...]